Pest Control Service Policies
& Service Guarantees
Thank you for choosing Killroy Pest Control for your service needs. Since 1956 Killroy Pest Control has worked hard to stay abreast of the latest technology and techniques to offer the best possible pest control services to our customers. We work hard to avoid exposing ourselves, our customers, their pets, and the environment to harmful levels of chemicals.
Sharing the public’s interest and concern over exposure to pesticides, we view our job as protectors of health and property. Therefore, we utilize Integrated Pest Management (IPM) practices to work with our customers as advisors on the best solution to your pest problems, starting with inspection, pest identification, pest prevention, and finally the use of pesticides when appropriate.
Sometimes an ounce of prevention is really worth a pound of cure. For those customers who desire pest prevention services, we will custom tailor a program to fit your needs and budget.
Killroy Pest Control Service Programs
We offer services for homes, private residences, and commercial properties on a monthly, bi-monthly, quarterly, semi-annually, or “as needed” basis to suit your service needs and expectations with no long term contracts required. Regular Integrated Pest Management is a valued service to our customers and allows your technician to monitor and treat for chronic pest problems using the minimum amount of materials necessary to give continuous control. Your service technician will suggest the best frequency of service for your specific needs. Because we do not require annual commitments from our customers, you may stop service at your discretion without any cancellation penalties.
Pests controlled by our regular general pest control service include all perimeter insects which typically invade homes: ants, spiders, earwigs, sowbugs, pillbugs, silverfish, crickets, clover mites, centipedes, millipedes, and cockroaches. Also included are biting and stinging insects including fleas, ticks, bees*, wasps*, and yellow jackets*. Our general pest service also includes baiting for mice. Rodent and rat control, repairs, and exclusion work is available for an additional fee. Food and fabric pests are not covered by exterior maintenance, and are controlled by request for an additional fee. These include pantry pests (beetles, weevils, meal moths), carpet beetles, and clothes moths.
* Some restrictions/conditions apply for these pests.
Pest Control Service Guarantee
Our typical guarantee is 60 days from the date of service. We will provide additional service visits at no additional charge to assure your complete satisfaction and best possible results. Rarely do we encounter a pest problem that we cannot solve with persistence and your patience and cooperation. Please note that damage caused by rodents and insects is not covered by our guarantee.
Customer Responsibilities
In accordance with the Laws of the State of California, we are required to provide you with the following information prior to the application of pesticides on your property. Furthermore, you are required to inform any persons likely to encounter areas we treat so that they may avoid unintentional exposure to pesticides. Your service technician will provide you with specific information on the exact pesticides used and areas treated on each service invoice. You will be notified in advance of new products used that are not on the list. Killroy will supply sample “Pesticide Notices” for commercial customers, which should be posted 24 hours prior to any pesticide application.
State law of California requires that you be given the following information: “CAUTION: PESTICIDES ARE TOXIC CHEMICALS. Structural Pest Control Companies are licensed and regulated by the Structural Pest Control Board and apply pesticides which are registered and approved for use by the CA Department of Pesticide Regulation and U.S. Environmental Protection Agency. Registration is granted when the state finds that based on existing scientific evidence, there are no appreciable risks if proper use conditions are followed or that the risks are outweighed by the benefits. The degree of risk depends upon the degree of exposure, so exposure should be minimized.”
If within 24 hours following application you experience symptoms similar to common seasonal illness comparable to the flu, immediately contact your physician or poison control center as well as your pest control operator. If rodenticide ingestion occurs, you may experience symptoms of mild shock and/or bleeding.
County Health Departments
Santa Clara: 408-792-5050
Contra Costa: 925-313-6740
Santa Cruz: 831-454-4000
Merced 209-381-1200
San Mateo: 650-573-2346
Alameda: 510-267-8000
San Benito: 831-637-5367
San Joaquin: 209-468-3411
County Agricultural Departments
Santa Clara: 408-792-5050
Contra Costa: 925-313-6740
Santa Cruz: 831-454-4000
Merced 209-381-1200
San Mateo: 650-573-2346
Alameda: 510-267-8000
San Benito: 831-637-5367
San Joaquin: 209-468-3411
Poison Control Centers
Santa Clara: 408-792-5050
Contra Costa: 925-313-6740
Santa Cruz: 831-454-4000
Merced 209-381-1200
San Mateo: 650-573-2346
Alameda: 510-267-8000
San Benito: 831-637-5367
San Joaquin: 209-468-3411
Pesticide Information
The following is a list of all the pesticides currently being used by Killroy for structural pest control. Any new chemical not on this list will be noted separately and discussed with you prior to application.
Product Name
Active Ingredient % Dilution
Tengard | Permethrin 0.1% |
Phantom | Chlorfenapyr 0.25% |
Suspend SC | Deltamethrin 0.03% |
Tempo Ultra WP | Cyfluthrin 0.03% |
Termidor SC | Fipronil 0.06% |
Masterline Bifenthrin | Bifenthrin 0.06% |
EcoExempt Liquid or Granules | Natural Plant Oils (Rosemary, Peppermint) |
Advance Ant Bait | Abemectin 0.011% |
Advion Roach Gel | Indoxacarb 0.6% |
Advion Ant Bait | Indoxacarb 0.05% |
Avert Roach Baits Dry or Gel | Abemectin 0.05% |
Bedlam | Pyrethrum 2% |
Borid Dust | Boric Acid 99% |
CB-80 or PT-565 Aerosol | Pyrethrum 0.5% |
Delta Dust | Deltamethrin 0.2% |
Drione Dust | Silica Aerogel 40% + Pyrethrum 1% |
Gentrol IGR | Hydroprene 0.001% |
Precor 1% | Methoprene 0.001% |
Maxforce Gel Baits | Fipronil 0.01% |
Maxforce Bait Stations | Fipronil 0.001% |
Maxforce Fine Granular Ant Bait | Hydromethylnon 1% |
Merit 75WP & Merit 75WSP | Imidacloprid 0.5% |
Onslaught | Esfenvalerate 6.4% |
PCO Fogger | Esfenvalerate 0.1% |
PT515 Wasp Freeze | Pyrethrum 0.5% |
Saf-T-Side Spray Oil | Petroleum Oil 80% |
Stylet Oil | Petroleum Distillates 97.1% |
Temprid SC | Imidacloprid 21% + Cyfluthrin 10.5% |
Ultra Fine Oil | Petroleum Oil 98% |
Contrac Bait Blox | Bromadilone 0.005% |
Fumitoxin Tablets | Aluminum Phosphide 55% |
Eaton’s Bait Blox | Diphacinone 0.005% |
Talprid Mole Bait | Bromethalin 0.025% |
ZP Rodent Bait AG | Zinc Phosphide 2% |
Copper Naphthenate | Copper 2% |
Premise Foam | Imidacloprid 0.05% |
Termidor SC, and HE | Fipronil 0.06%, and 9.1% |
Call 888-545-5769 today!
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We are glad to answer any questions or schedule an appointment.
We provide commercial and residential pest control services in the South San Francisco Bay, Tri-Valley areas, and Santa Cruz County.